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Warranty

What does my 1-year product warranty cover?

Padinox Inc. (“PADERNO”) has been fuelling your passion for cooking since 1979. This iconic Canadian brand gives you outstanding durability and performance, so you can concentrate on the important things, like what to make next. That’s why we stand by all our products! Starting from the date of purchase, PADERNO warrants that your product is free from any manufacturing defects in materials or workmanship for a period of 1 year. This warranty is only offered on PADERNO products sold and used in Canada. The PADERNO warranty covers all costs related to restoring the proven defective product through the repair or replacement of any defective part and necessary labour so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product at PADERNO’s discretion. The PADERNO warranty does not apply to products that have been used commercially or in non-household applications. The warranty does not cover damages resulting from misuse or abuse of the product and/or uses inconsistent with this Use and Care information, attempts at repair, theft, use with unauthorized attachments or failure to follow the instructions provided with the product. This warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by PADERNO, are used. There are no other express warranties except as set forth herein and any applicable implied warranties of merchantability and fitness (or those provided for by law) are limited in duration to the period of coverage of this express written limited warranty.

CONTACT:

If you have any trouble with the product during the warranty period, please contact us at: 1-800-263-9768 or via email: customer.service@padinox.ca 

A receipt indicating the purchase date is required for any claims, so please keep it in a safe place.  

What does my 2-year product warranty cover?

Padinox Inc. (“PADERNO”) has been fuelling your passion for cooking since 1979. This iconic Canadian brand gives you outstanding durability and performance, so you can concentrate on the important things, like what to make next. That’s why we stand by all our products! Starting from the date of purchase, PADERNO warrants that your product is free from any manufacturing defects in materials or workmanship for a period of 2 years. This warranty is only offered on PADERNO products sold and used in Canada. The PADERNO warranty covers all costs related to restoring the proven defective product through the repair or replacement of any defective part and necessary labour so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product at PADERNO’s discretion. The PADERNO warranty does not apply to products that have been used commercially or in non-household applications. The warranty does not cover damages resulting from misuse or abuse of the product and/or uses inconsistent with this Use and Care information, attempts at repair, theft, use with unauthorized attachments or failure to follow the instructions provided with the product. This warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by PADERNO, are used. There are no other express warranties except as set forth herein and any applicable implied warranties of merchantability and fitness (or those provided for by law) are limited in duration to the period of coverage of this express written limited warranty.

CONTACT:

If you have any trouble with the product during the warranty period, please contact us at: 1-800-263-9768 or via email: customer.service@padinox.ca 

A receipt indicating the purchase date is required for any claims, so please keep it in a safe place.  

What does my Limited Lifetime product warranty cover?

Padinox Inc. (“PADERNO”) has been fuelling your passion for cooking since 1979. This iconic Canadian brand gives you outstanding durability and performance, so you can concentrate on the important things, like what to make next. That’s why we stand by all our products! PADERNO warrants that your product is free from any manufacturing defects in materials or workmanship. This warranty is only offered on PADERNO products sold and used in Canada. The PADERNO warranty covers all costs related to restoring the proven defective product through the repair or replacement of any defective part and necessary labour so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product at PADERNO’s discretion. The PADERNO warranty does not apply to products that have been used commercially or in non-household applications. The warranty does not cover damages resulting from misuse or abuse of the product and/or uses inconsistent with this Use and Care information, attempts at repair, theft, use with unauthorized attachments or failure to follow the instructions provided with the product. This warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other than those provided by PADERNO, are used. There are no other express warranties except as set forth herein and any applicable implied warranties of merchantability and fitness (or those provided for by law) are limited in duration to the period of coverage of this express written limited warranty.

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