Our stainless steel cookware, bakeware and flatware is guaranteed to be free from manufacturing defects for 25 years.
This warranty does not cover problems arising from misuse, alteration, normal wear or improper care, dents, or breakage, nor does it cover cookware used for non-food purposes. We will, at our sole option, repair or replace any defective parts free of charge with the original sales receipt; however, shipping transportation costs are at the expense of the consumer.
Within 1 year of purchase, defective product is to be returned to place of purchase with copy of receipt. After 1 year of purchase, please contact us directly by phoning our Warranty Department at 1-800-263-9768 Ext 2211 or by email at firstname.lastname@example.org. Customer must have proof of purchase and the product before any warranty claim is dealt with.
Products other than cookware, bakeware or flatware will have a 30 day warranty period, unless otherwise noted on packaging.