Our stainless steel cookware, bakeware and flatware is guaranteed to be free from manufacturing defects for 25 years.
This warranty does not cover problems arising from misuse, boiling dry, overheating, alteration, normal wear or improper care, dents, or breakage, nor does it cover cookware used for non-food purposes. We will, at our sole option, repair or replace any defective parts free of charge with the original sales receipt; however, shipping transportation costs are at the expense of the consumer.
Within 1 year of purchase, defective product is to be returned to place of purchase with copy of receipt. After 1 year of purchase, please contact us directly by phoning our Warranty Department at 1-800-263-9768 Ext 2211 or by email at firstname.lastname@example.org. Customer must have proof of purchase and the product before any warranty claim is dealt with. Any items that are being shipped to us MUST have an RA#. Please contact our warranty department to get an RA#.
Products other than cookware, bakeware or flatware will have a 30 day warranty period, unless otherwise noted on packaging.
Paderno Price Match guarantee: Buy with confidence at www.paderno.com – if any item you purchase goes on sale within 14 days from your purchase date, we will gladly refund the difference to you.